Procuro Information Management Monitor (PIMM™)
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Customer satisfaction surveys are used by restaurants, convenience stores, and retail grocery establishments to gauge how the company is perceived by the patrons they serve. Organizing a survey is the first step in assessing customer reaction to your products or services. Following through by making needed improvements helps to ensure future growth and success. Enhance … Continued
PIMM™ is an acronym -- the formal name is Procuro Information Management Monitor. It was developed out of total frustration by an Ops Guy that was having trouble managing too many moving parts at once.
PIMM™ is an End to End Visibility Management Tool which provides a single user interface and is platform agnostic.
PIMM™ is a Behavior Modification Tool that provides users with the required information to improve quality and efficiency.
The system should be able to monitor any hardware, software or process – “platform agnostic”.
The system should sort, filter and analyze the data against custom defined thresholds.
The system should display the results and suggested corrective actions.
The system should be capable of bi-directional controls.
The system should be capable of sharing the data amongst all involved parties.
The system should have a single user interface – “Buddy Groups”.
The system should be SIMPLE to use.