PIMM™ Geofencing enable the field organization to trigger business rules or create notifications as and when they are crossed by drivers.
Almost 30 years ago the first hand-held navigation device was introduced and it has been 20 years since GPS accuracy degradation was stopped by the United States Defense Department, leading to a significant increase in the use of location coordinates for commercial and personal use. Field service organizations began to tap into vehicle location coordinates to better track their resources, improve scheduling and routing, and offer point-to-point navigation—and with the greater availability of GPS-enabled intelligent handheld devices, location coordinates were further embedded into day-to-day field operations.
Today, geofences—virtual geographical fences created around a specific location—enable the field organization to trigger business rules or create notifications as and when they are crossed by drivers. These fences can be used to generate greater operational efficiencies, promote drivers safety and strengthen the customer experience.
Two types of Geofencing
Geofences can be inward-facing or outward-facing. Inward-facing fences are designed to keep people out of an area, such as restricted work zones, while outward-facing fences are made to keep people inside—as in the case of designated service locations.
The primary benefit these geofences offer is in automated alerts and triggers that can be set once a driver crosses a fence. As most scheduling is based on driver location, the difference between where a driver should be and where he or she actually is, can greatly enable the service organization to make necessary schedule adjustments.
No more “Where is my driver?”
If a driver has not crossed into a specific service area for a scheduled visit, the dispatch organization can raise an alert to assess the situation and take action. The impact of this alert can be quite significant, especially if the driver is required to be on a customer site as per Service Level Agreements (SLA) or contract commitments.
Geofencing-based processes and alerts can offer big advantages to service organizations looking to increase operational efficiencies and deliver the right customer experience. They provide dispatchers, supervisors, and drivers with additional tools to manage their service resources and improve field service operations.
PIMM™ Mobility Solutions are specifically designed and developed for Owner Operators and Independent Contract Drivers – “Real Truckers”. PIMM™ Trucker provides the driver with an intuitive user interface that is simple, straightforward and supports both Apple iOS and Android platforms, so the Driver can just use a standard iPhone/iPad or Android smartphone.
To learn more about PIMM™ Trucking software for owner operators “Trucker” please call today 858-457-8160 or visit us at www.procuro.com !