The people who are best tuned-in to how each area of your restaurant will run most efficiently and will produce the best result are the people who work in that area.
That means the servers will have some of the best ideas regarding organizing serving sections and techniques for making additional sales at the table with drinks, appetizers or desserts, and the hostesses will probably have the best ideas for handling long wait lists and reservations.
When evaluating common customer grievances that are voiced on Yelp!, on your restaurant’s Facebook page, or in person, look to the people who work in that area of your restaurant to help guide you to the best quality control solution.
All in all, the best way to ensure top quality standards are being met across your entire restaurant is to mobilize your entire team! Train them extensively, empower them to make decisions and speak up, and involve them in some of your decision-making processes that they could contribute to. After all, you hired them for their talent. Let them show you what they can do.
The PIMM™ Store Management System (PIMM™ SMS) provides our customers with a customized quality management solution for restaurants, convenience stores and retail grocery establishments.
The system provides a user-friendly interface to enhance operational efficiencies for managing temperature, energy, drive-thru performance, and quality control 24×7.
To learn more, please visit our website at www.Procuro.com or call TOLL FREE today 1-888-571-PIMM (1-888-571-7466)!